FuseSmart - Terms & Conditions

Last updated: July 28, 2025

Welcome to FuseSmart Electric. These Terms and Conditions ("Terms") outline the rules and expectations for using our services, communicating with us, and visiting our website. By contacting us, using our website, or hiring our services, you agree to the following terms.


1. Services Provided

FuseSmart Electric provides residential and commercial electrical services throughout Calgary and surrounding areas. This includes but is not limited to:

  • Electrical repairs, installations, upgrades, and inspections

  • Free estimates and on-site consultations

  • 24/7 emergency electrical services


All work is performed by qualified electricians and meets current building and electrical codes.


2. Estimates, Pricing & Payment

  • We offer free, no-obligation estimates before any work begins.

  • Prices are provided up front based on a task-based pricing model.

  • A dispatch fee is only charged if work is performed. If no work is completed during a visit, no fee applies.

  • All invoices are due upon receipt unless otherwise agreed in writing. We accept various payment methods including credit card and e-transfer.

  • Additional work not included in the original estimate must be approved by the client and may incur extra charges.


3. Cancellations & Scheduling

  • Appointments can be rescheduled or cancelled with reasonable notice.

  • For same-day cancellations or rescheduling, we ask that you call or text us directly at (587) 216-2466.

  • Emergency services are available 24/7, but response times may vary depending on technician availability.


4. SMS Communication & Consent

By submitting your phone number through our contact forms, text message, or during a service call, you consent to receive SMS communications related to:

  • Appointment confirmations and scheduling

  • Job status updates and technician arrival times

  • Emergency service responses or follow-ups


You can opt out of receiving text messages at any time by replying STOP, or by contacting us directly. Message and data rates may apply based on your mobile carrier.

We will never send marketing messages via SMS without your explicit opt-in.


5. Warranty

All electrical work completed by FuseSmart Electric is covered by a 3-year parts and labour warranty, unless otherwise stated in writing. This warranty:

  • Covers defects in workmanship or materials supplied by us

  • Does not apply to misuse, customer-supplied materials, or work altered by third parties

  • Requires that warranty issues be reported to us in a timely manner


Please retain your invoice as proof of service for any warranty claims.


6. Use of Website


You agree not to use our website or content for any unlawful, misleading, or unauthorized purposes. Content on this website is owned by FuseSmart Electric and may not be copied, modified, or redistributed without written permission.

7. Liability

FuseSmart Electric is not liable for any indirect, incidental, or consequential damages resulting from service delays, unexpected electrical issues, or force majeure events beyond our control (e.g., weather, power outages, supplier delays).

Our liability is limited to the amount paid by the customer for the specific service in question.

8. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business or legal requirements. Updates will be posted on this page, and your continued use of our services indicates acceptance of the revised Terms.

9. Contact Us

Have questions about these Terms? Reach out to us anytime:


FuseSmart Electric


service@fusesmartelectric.ca


(587) 216-2466


Calgary, Alberta, Canada